Privacy Policy

Guardian Health, Inc. (dba “LavWell Technologies,” and “LavWell”) operates the site (www.lavwell.com) to provide services including marketing, distribution, and promotion of the company and its products.

LavWell is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the website visitor, understand what private information we collect and how your information is used.

Types of private information collected

To best serve your needs, we collect the following types of information when you visit the site.

Personal Information

Users have the option to provide us with the following information:

• Name
• Phone number
• Email address
• Mailing address

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to contact you without your personal contact information.

Automatically collected information

We automatically collect data on how our users visit the site, such as your IP address, cookies, and other browsing data.

The site is served by GitHub Pages. More information about GitHub’s use of IP addresses is available here (https://docs.github.com/en/pages/getting-started-with-github-pages/about-github-pages#data-collection) and here (https://docs.github.com/en/site-policy/privacy-policies).

The site uses Google Analytics to track website engagement metrics. More information about how Google Analytics tracks your data is available here (https://support.google.com/analytics/answer/7318509?hl=en).

Social media information

We do not collect any social media information through the site. We do, however, collect demographic data when users interact with LavWell social media accounts.

Policy on collecting sensitive personal information

LavWell does not gather any of your sensitive information through interaction with the site, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

Devices and mobile applications created by LavWell do collect sensitive identifying information, race, ethnicity, and health metrics.

How the information collected is used

We only use your personal information to help you utilize the services LavWell has to offer. This includes:

• Initiating and maintaining contact for the purpose of marketing our products or marketing our company
• Completing your transactions
• Fulfilling customer service requests
• Communicating our sales and promotions
• Contacting you regarding updates to our company policies
• Making all of LavWell’s services available to you in a convenient manner
• Providing updates on development progress, company progress, or other such news-type updates

Length of time personal information is stored

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.

Who the information is shared with

We may share your information with third parties, but only with those affiliates that LavWell has fully vetted and created a partnership with. The only reasons we will ever share your information with affiliates is for the following purposes:

• Processing transactions
• Fulfilling and delivering orders
• Measuring marketing and advertising performance
• Providing excellent customer service
• Issuing email and text message communications

We will never share your personal information for advertising purposes.

Third party links

The site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

Children’s Online Privacy Protection Act (COPPA)

The Children’s Online Privacy Protection Act (COPPA) governs the collection of personal information from children on the internet. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications, although we do not specifically market to children under 13. We do not knowingly collect personal information from children other than anonymous aggregate information collected from all visitors to help improve the site’s form and functionality.

If we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

• Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information
• In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children
• Limiting our collection of personal information from children to no more than is reasonably necessary to access the site
• Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted

California Online Privacy Act Disclosures

According to the California Online Privacy Act (“CalOPPA”), we agree that Users can visit our site anonymously. We will maintain a link to this Privacy Policy on our home page, or at a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes on our Privacy Policy Page, and Users are able to change their personal information by emailing us.

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We allow third party behavioral tracking to assist us in enhancing the features or Services on this site. Please note that Do Not Track browser mechanisms may prevent cookies from being downloaded onto your computer. Disabling these cookies may prevent the site from operating correctly.

Information Security

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.

Ability to decline to provide personal information

You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from LavWell and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.

Additional questions

If you have questions regarding this privacy policy, feel free to contact us at info@lavwell.com. A LavWell representative will respond to your privacy policy questions as soon as possible.

Policy Update

This privacy policy was last updated on June 6, 2024. Updates to the privacy policy will be posted here. Once posted, the new privacy policy shall be effective immediately.